Regular calibration of your scales is essential to maintain
measurement accuracy, ensure compliance with industry
standards, and avoid costly discrepancies. Over time,
factors such as regular usage, environmental conditions, and
mechanical wear can cause scales to drift from their
accurate settings. Routine calibration helps identify and
correct these deviations, ensuring your measurements remain
precise and reliable.
2. How is scale
calibration performed?
Scale calibration involves comparing the measurements of
your scale against a known standard weight. A qualified
technician will place certified calibration weights on the
scale and record the readings. If discrepancies are found,
adjustments are made to align the scale's readings with the
true weight values. This process may also include inspecting
the scale for mechanical issues and performing necessary
maintenance to ensure optimal performance.
3. Why do I need
to certify my retail scale every five years?
In
Canada, retail scales used for commercial transactions are
subject to regulations set by Measurement Canada. These
regulations require that scales be inspected and certified
at regular intervals to ensure they meet accuracy standards.
Certification every five years helps maintain consumer
trust, ensures compliance with legal requirements, and
prevents potential fines or legal issues arising from
inaccurate measurements.
4. How do you
charge for onsite service?
Our
onsite service charges are based on the specific needs of
each client, including the type and number of scales, the
complexity of the service required, and travel
considerations. We offer competitive rates and provide
detailed quotes after assessing your specific requirements.
Please contact our service department at (416) 388-9988 or
email
info@gammascale.com for a personalized quote.
5. Do you offer
free phone support?
Yes,
we provide complimentary phone support to assist with
troubleshooting, technical questions, and general inquiries
about our products and services. Our knowledgeable team is
available to help you resolve issues and provide guidance.
You can reach us at (905) 455-8333 or email
info@gammascale.com.
6. How do I choose
a retail POS system?
Selecting the right retail Point of Sale (POS) system
involves evaluating your business needs, such as inventory
management, sales tracking, and customer relationship
management. Consider factors like ease of use, integration
capabilities with your existing systems, scalability, and
support services. It's also important to ensure the POS
system complies with industry standards and regulations
relevant to your business.
7. How do I select
the right weighing scale for my needs?
Choosing the appropriate weighing scale depends on several
factors, including the nature of the items being weighed,
required capacity, precision, and the environment in which
the scale will be used. Consider whether you need features
like portability, connectivity options, or specific
certifications. Our team can provide expert advice to help
you select a scale that meets your specific requirements.
Contact us at (905) 455-8333 or email
info@gammascale.com for assistance.
